Your peace of mind matters to us, and that starts with keeping your information protected. If you've been wondering how secure your details really are at MONOPOLY Casino and Sportsbook, here's everything you need to know.

How We Protect Your Information

At MONOPOLY Casino and Sportsbook, your privacy is important to us. We use trusted, industry-standard protections like SSL encryption to help keep your personal information and account safe.

Logging In Securely

To log in, you’ll need your registered email, phone number, or username along with your password—this ensures only you can access your account.

Tips for Keeping Your Account Safe

Follow these recommendations to maximize your account security:

• Always use a strong password by including extra characters and punctuation marks.
• Change your password regularly and avoid using old passwords.
• Never share your account details with anyone, including family members.
• Do not leave your device unattended.
• Never share your personal, financial, or banking information with anyone.
• Avoid using the ‘Save Username / Password’ feature on your device.

Managing and Resetting Your Account Information

To change your account information, please contact us directly.
If you forget your account access details, you’ll need to verify your identity using your security questions. If you need help resetting your access details, we’re available 24/7 through our website or by emailing support@on.monopolycasino.ca. We’re here to help!

Our Responsibility and Your Role

We are not responsible for third-party access to your account. Under no circumstances shall MONOPOLY Casino & Sportsbook be liable for losses incurred as a result of password misuse or unauthorized access. All transactions made when your username and password are correctly entered will be regarded as valid, whether or not they were authorized by you.

Need help? We're available 24/7 and here to help!