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How Do I Play Responsibly and What Does MONOPOLY Casino & Sportsbook Do to Help?
At MONOPOLY Casino & Sportsbook, we want you to have fun and enjoy gaming while always staying in control. Gambling should remain an entertaining and positive experience, never a way to make money or escape from stress. To help you keep play in check, we've put together some important tips below, along with the tools and resources we offer to support responsible gaming every step of the way.
Tips for Responsible Play
- Set limits for your deposits, wagers, and losses before you start playing.
- To learn more about setting limits, please visit our What is Responsible Gaming? page.
- Decide on a time limit for your gaming sessions and remember to take regular breaks.
- Don’t gamble if it interferes with your daily responsibilities.
- Avoid gambling if you are recovering from dependency or are under the influence.
- Never gamble as a way to try to recover losses.
What MONOPOLY Casino & Sportsbook Offers to Support You
- Access to professionally trained staff available 24/7 to offer support and guidance.
- Our friendly Customer Support team is ready to assist anytime via live chat or email.
- Easy-to-use tools to manage your spending and session time—visit Account Limits in your account settings.
- Access to your full transaction history at any time: Menu > Wallet > History > Transaction History.
If you feel your gambling may be becoming a problem, click here for information on recognizing signs of dependency and what to do next.
If you feel that you or someone you know may have a gambling problem and would like to get help, support is available in your province:
Ontario: Call 1-866-531-2600, text 'CONNEX' to 247247, or visit www.connexontario.ca/en-ca/ .
Alberta: Call 1-833-447-7543 (GameSense), or visit https://gamesenseab.ca/responsible-gambling-support
Additional Responsible Gambling Resources
BetGuard
BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure. BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with MONOPOLY Casino & Sportsbook. BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free)
For Alberta players:
The Self-Exclusion Program lets you opt out of regulated online gambling in Alberta. The choice is yours, and the process is quick, straightforward, and secure. Self-exclusion is available for players and can be arranged online. Enrolling in the Self-Exclusion Program is separate from any self-exclusion you may have arranged directly with MONOPOLY Casino & Sportsbook. The program is provided by the Alberta Gaming, Liquor and Cannabis Commission (AGLC). If you have any questions, visit selfexclusion.ca or call 1-844-468-8034 (toll-free)
Get Support Anytime
For more information on Responsible Gaming, we're available 24/7 and here to help. Alternatively, you can visit our Responsible Gaming page located in the Help Center. We're here to assist you!