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Articles in this section
- How to Verify Your Account and Submit Documents
- Why We Ask for ID and What Documents You’ll Need
- How Long Does Verification Take After I Submit My Documents?
- Why Documents Get Rejected or Need Resubmission
- Why Do You Need My Driver's License or ID Card?
- Why Do I Need to Enter a PIN Code to Verify My Account?
How Long Does Verification Take After I Submit My Documents?
Thanks for submitting your documents — you're almost there!
Once everything's in, our Verification Team takes it from here. The review usually takes up to 72 hours (and if you have a pending withdrawal, funds may take up to an additional 24 hours to release once you're verified)
Will I get updates during the process?
We know waiting isn’t fun, but we’re working hard to get you verified as soon as possible. The process is handled by our specialized team, so Customer Support can’t give updates while your documents are being checked.
How will I know when I’m verified?
Don’t worry—you’ll get an email from us as soon as your verification is finished, or if we need any more information from you.
Thank you for your patience and understanding!