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Why Can’t My Location Be Verified on Public or Work Wi-Fi?
Third-party connections like public Wi-Fi, work networks, or proxy servers can cause your location to display incorrectly, sometimes showing you outside your registered location. Switching to a more reliable connection usually clears this up.
Below, we'll explain how to ensure accurate location detection and which connections to avoid.
How to Ensure Accurate Location Detection
To avoid this issue, we recommend using your personal modem, home Wi-Fi, or cellular data for the best results with location verification.
Disable Proxy Servers for Accurate Location
If you’re connected through a proxy server, please disable it before visiting our site. Proxy servers can hide your true location, which interferes with our ability to verify where you are.
Be Cautious with Wi-Fi Hotspots
Also, please note that Wi-Fi hotspots may not always provide accurate location information and could impact your internet connection.